- Identifying the importance of emotions in the workplace.
- Identifying the interaction between emotions, conflict and trust.
- Developing your emotional balance.
- Resolving simple conflicts.
Impact of emotions in the workplace
In 30 minutes, you’ll learn how to:
- Identify how your emotions work.
- Develop your perception of emotions.
- Use emotions to improve your relationship with others and resolve conflict.
To identify and manage your emotions.
The coverage of all aspects of emotions and their impact on personal and collective effectiveness and in conflict management.
English, French, Portuguese, Italian, Spanish, Brazilian.